Robotics Field Technician

Robotics Field Technician

Location: Greater Indianapolis (Hybrid)

Salary: Competitive

Permanent

Robotics Field Technician – Greater Indianapolis, IN – Highly Competitive Salary + Hybrid Working + Exposure to Wider Technologies + Opportunity to work with cutting-edge AI Technology

My client provides a customizable, scalable, and responsive robotic fulfilment system and consists of cutting-edge software, specialised robots, and user-friendly workstations.

They are looking for talented Robotics Field Technician to provide onsite technical support to one of the organisation’s largest clients.

Their goal is to streamline warehouse operations by utilising their robotic logistics solution, supported by the company’s state-of-the-art cloud software.

They believe that for their clients to be successful in their market, order fulfilment and logistics need to adapt with technology to ensure customer satisfaction.

A Robotics Field Technician will be recognised and rewarded by a business that is dedicated to investing in its employees.

About the Company

Founded in 2014, this multinational company works closely with their client base to formulate streamlined logistics solutions.

Based on their expertise dealing with the everyday difficulties of the order fulfilment process in the eCommerce, Retail and Logistics industries.

The organisation is well positioned to provide an advanced robotics fulfilment solution that truly satisfies company demands thanks to the organisation’s innovative software and robotics professionals.

The Opportunity

You’ll be responsible for providing the company’s clients and distributors with on-site technical assistance.

You will be working closely with the service team to provide quick problem responses and diligently track overall system performance and operation.

Responsibilities

• Identifying issues, changing or repairing damaged parts, testing, and performing the required corrections and calibrations.
• Onsite product upgrading implementation.
• Performing preventative maintenance for robotic systems.
• Maintain inventory on-site (such as computers, tools, and replacement parts).
• Oversee system setup and installation at a new client’s location.
• Provide customers with operator and technical training for the company’s system.

Ideal Requirements for this Role

• BSc in Technical Engineering.
• Experience working with hands-on electrical and mechanical assembly.
• Experience providing full hands-on technical service and support.
• Ability to understand mechanical and electrical designs.
• Experience in remote support and customer training.