IT Infrastructure Solution and Service Delivery Manager

IT Infrastructure Solution and Service Delivery Manager

Location: Singapore, Singapore (Hybrid)

Salary: Competitive

Permanent

IT Infrastructure Solution and Service Delivery Manager – Singapore – Hybrid Working – Competitive Salary + Bonus + Exposure to Wider Technologies + Comprehensive Healthcare, Retirement Provision, and Paid Employee Development

My client is one of the world’s top global supply chain & logistic organisations who are looking to onboard an IT Solutions Architect to support their operations in Singapore.

This company, which generates millions of dollars in annual revenue, is well-known and well-respected across the globe. They are in search of an IT Infrastructure Solution and Service Delivery Manager that would you act as a focal point for the APAC region, providing infrastructure solutions in accordance with company standards.

This is a fantastic chance for an IT Infrastructure Solution and Service Delivery Manager to advance their career and gain invaluable experience at a business that is dedicated to investing in its employees.

About the Company:

This multinational company has a large client base and is among the most successful businesses in its industry. They have often been acknowledged as a leader of the industry by official observers.

Through the company’s Global Partnership initiatives, they have successfully built a network that stretches across the EMEA region, collaborating with like-minded logistics organisations to streamline supply chain processes. They also place a high value on hiring the best IT specialists who have the drive to further their careers.

Culturally, the company goes that extra mile for their customers, balancing economic success with a commitment to upholding social values and promoting environmental sustainability.

Several FTSE 100 firms, as well as some of the biggest businesses in the world, are among the clients of this company.

The Opportunity

As an IT Infrastructure Solution and Service Delivery Manager, you will be designing and communicating high-level frameworks that facilitate and direct the creation of integrated solutions that meet the demands of the company, both currently and in the future.

You will be responsible for the delivery of one or more projects, maximising solution value via delivery and minimising owner risk, ensuring all compliance and regulatory requirements are taken into consideration.

The IT Infrastructure Solution and Service Delivery Manager will collaborate with experts, technical employees, and stakeholders within the APAC region, as well as across the globe.

Responsibilities

• Ensure that the global/regional IT infrastructure plan and policies are followed by all initiatives.
• Make sure the system as a whole is consistent and high-quality as far as the IT infrastructure design and architecture are concerned.
• Own the technical planning, problem-solving, and strategy for the APAC IT infrastructure.
• Accountable for ensuring that the implementation of client projects in the APAC region adheres to the global IT Infrastructure strategy/design.
• Serve as a technical consultant for the design and execution of customer integration.
• Act as the point of escalation for customer engagement with regards to the integration/design of IT infrastructure.

Ideal Requirements for this Role:

• Possess an in-depth understanding of IT strategy, planning, and architecture, as well as technologies and services related to IT infrastructure.
• A strong dedication to providing excellent service and the ability to manage complexity.
• Effective time management to guarantee that tasks are submitted on time.
• Able to multitask and work well under pressure.