Business Analyst

Business Analyst

Location: London, United Kingdom (Remote)

Salary: £40,000/yr - £45,000/yr

Permanent

📝 Title – Business Analyst

💰 Base – Up to £45,000

🚊 Flexibility – UK Remote

About the company 💡

The company is a rapidly growing SaaS scale-up in the ERP/supply chain space, committed to offering the easiest-to-use software experience and value to a client base that includes many successful infrastructure, construction, and engineering clients.

Their product provides a platform that stores and manages supplier data in one place ensuring customers benefit from a streamlined software experience.

Reason for opening: Expansion and increased market demand.

Role Summary 💼

As a Business Analyst specialising in SaaS projects, you will bridge the gap between business needs and technology solutions, playing a crucial role in analysing, designing and implementing SaaS projects that align with organisational goals.

Expertise in project management and delivery, excellent organisational and communication skills as well as a strong attention to detail are key for this position.

The company prides itself on its ability to create an environment that promotes progression, growth and development of skills.

Key responsibilities🔑

• Collaborate with stakeholders, including business users, project managers, and technical teams, to understand and document project requirements, objectives, and constraints.
• Analyse and document business processes, workflows, and systems to identify opportunities for improvement and automation, as well as create detailed functional specifications, user stories, and use cases.
• Work closely with development teams to design a solution that meets business requirements, as well as ensure that proposed solutions align with best practices and industry standards.
• Participate in project planning and scoping activities, assist in defining project timelines, milestones, and deliverables, and develop and maintain project documentation.
• Utilise your project management skills to oversee the execution of SaaS projects, monitor project progress, identify risks and issues, and implement mitigation strategies.
• Collaborate with quality assurance teams to define test plans, test cases, and acceptance criteria, as well as ensure that the delivered solutions meet quality standards.
• Support change management efforts by assisting in the development of training materials, conducting user training, and facilitating the adoption of new SaaS solutions within the customer organisation.
• Maintain open and effective communication with stakeholders at all levels of the customer organisation, provide regular project status updates and ensure that expectations are managed appropriately.
• Use data analysis techniques to extract insights from project-related data, identify trends, and make data-driven recommendations for process improvement.
• Provide post-implementation support and assist in resolving any issues or challenges that arise after the deployment of the SaaS solution.

Required Experience 🧠

• Bachelor’s degree in business administration, computer science, or a related field.
• 3+ years of experience as a business analyst or similar role.
• Proven experience in delivering and project managing IT/SaaS projects, preferably in a business analyst role, including experience with project management tools and methodologies.
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Excellent communication and interpersonal skills to facilitate collaboration with diverse teams and stakeholders both internal and with customers.
• Knowledge of IT and/or SaaS technologies and trends.
• Proven ability to develop and implement solutions that optimise business operations.

Advantageous experience

• Experience in Agile or Scrum methodologies is a plus.
• Knowledge of the Procurement or Supply Chain Management sector.
• Proficiency in data analysis and visualisation tools (e.g., Excel, Tableau).
• Previous experience in a B2B SaaS business.
• Knowledge of Monday.com.

Apply to the Role

Roles like these are snapped up very quickly, so act now if you do not want to miss out! Reply to this advert or email your CV to vega@weareorbis.com.