Application Support Engineer

Latest Job


Application Support Engineer

Location: London, England, United Kingdom

Salary: £60,000/yr - £70,000/yr


📝 Title – Application Support Engineer (French Speaking)

💰 Base – up to £70,000 + 10% bonus

📍 Location – London or Paris

🚊 Flexibility – Hybrid, 3 days a week in office

Please note sponsorship is not on offer for this role.

About the company 💡

Orbis has partnered with an exciting payment orchestration company working with large enterprises, such as Glovo and Bolt, to optimise their revenue.

They were founded in 2016 and have since then been acquired by an exciting multi-national Fintech organisation specialising in payment platforms valued at over 40€ billion.

Role Summary 💼

As an Application Support Engineer, you will be joining the Merchants experience team, bridging the gap between the Merchants and the Technology team.

Key responsibilities🔑

  • Contribute to the definition and shaping of the merchant care function.
  • Support key customers, bridging the gap between the customers and the technology.
  • Investigate and resolve issues raised to the team.
  • Develop tools to automate support tasks and continuously improve support processes.

Experience required 🧠

  • Fluency in French, preferably to a native or full bilingual level.
  • High level of motivation and passion, with a curious and problem-solving nature.
  • Ability to work within a fast-paced, ambitious, and small team.
  • Experience working with APIs and logs management tools such as HTTP APIs, Restful APIs, and Postman.
  • 2-3 years of experience within a product-focused technical support role.

Recruiter: Vega Caputo Ortiz

Apply Now

At Orbis, we are committed to creating an inclusive and diverse workplace. Research indicates that candidates, especially from underrepresented backgrounds, often hesitate to apply for jobs if they don't meet every qualification.

If you're excited about a role but don't perfectly align with every requirement, we encourage you to apply. Your unique skills and experiences may be the perfect fit for the job or other opportunities that arise.

Click or drag a file to this area to upload.

Can't find what you're looking for?

We can help! Drop us a line and we can help to find the right job for you.

Browser Update Required

This website does not support your current version of Internet Explorer, Please download the recent version from one of the links provided.

Update to Google Chrome Update to Internet Edge